FILL PETROL TANKS

Monday August 11, 2008

Help teach the public to fill petrol tanks

BATU PAHAT: Petrol kiosk operators here want the Government to educate vehicle owners on the self-service system.

They said they were willing to implement the self-service ruling but it was not easy when customers demanded attendants to help fill petrol tanks.

Owner Ahmad Sampur said some customers insisted on attendants pumping the petrol.

“A few days ago, a customer ordered my cleaner to do the job,” he said during a dialogue between the Domestic Trade and Consumer Affairs Ministry district office and about 40 petrol kiosk owners recently.

Ahmad, who has been in the business for 24 years, said that most customers found the self-service system troublesome as they did not know how to operate a pump.

“The Government has to educate the public so that they will accept the system,” he said.

When contacted, a ministry spokesman said they understood the hardships of the businessmen.

She said that many customers did not know the self-service system had started and only Petronas displayed notices at the pumps.

“Other kiosks display the notices only at payment counters and customers are not aware of the system,” she said.

ARTICLES SOURCE: http://thestar.com.my